For offices & plants
Printer AMC, so it never becomes your problem.
Scheduled servicing, priority call-out and supply on one contract — for offices, laboratories and plants where a printer stopping stops something else.
A printer AMC is an annual contract covering scheduled servicing and call-out for your machines, usually with priority response and consumable supply included. It suits organisations where printing is part of an operational process — a lab printing results, a plant printing job cards, an office printing invoices — and an unplanned stoppage costs more than the repair.
Why contracts exist
A printer under a service contract gets looked at before it fails. Rollers and pads are wear items with reasonably predictable lives; replacing them on a schedule is cheaper and far less disruptive than replacing them the morning nobody can print.
Twenty-five years in, the pattern is consistent: the organisations that never seem to have printer problems are the ones whose printers get serviced on a schedule.
What a contract usually covers
- Scheduled preventive servicing — cleaning, roller and pad inspection, feed path check, calibration
- Priority call-out — contract machines come first
- Wear parts — the items that reliably need replacing
- Consumable supply — toner and cartridges kept stocked to your actual usage
- One point of contact — for every machine, whatever the brand
Who this suits
We have kept printers running for analytical laboratories, heat-treatment and alloy plants, and industrial engineering firms across Chennai — alongside plenty of ordinary offices. What they have in common is not size. It is that printing is attached to a process, and a stopped printer holds something else up.
Mixed fleets are normal
Most offices have accumulated machines from several manufacturers over the years. That is fine. A contract covers the fleet you actually have, not the fleet a single manufacturer would like you to have.
Common questions
How is an AMC priced?
It depends on how many machines, which models, where they are and how hard they work. That needs a conversation rather than a price list — Call 92831 41595 and we will work out what your fleet actually needs.
Can a contract cover printers from different manufacturers?
Yes, and most do. Mixed fleets are the normal case in an office that has been running for a few years.
What happens if a machine fails between scheduled visits?
You call and contract machines get priority. That is most of the point of a contract.
Do you cover consumables as part of the contract?
We can. Many customers prefer supply included so toner arrives before anyone notices it is low, rather than as an emergency.
Tell us what it is doing.
Call and describe the make and the symptom — most jobs are done in a single visit, and we will tell you straight if it is not worth repairing.